Tag: help

If You’re Tired of Answering Simple Tech Support Questions…

This post is more for people that are tired of receiving technical support questions which are easily answered with a simple Google search. I don’t mind receiving questions from paying clients, it’s the family and friends seeking free computer help that gets annoying sometimes. There is a very clever website called “Let Me Google That For You” which will allow you to type in a Google search phrase like you normally would except this website will generate a URL that you can give to someone which will graphically illustrate what you did. When the person you give this URL to loads it in their web browser what they see is a short animation of you typing in the Google search phrase along with an obnoxious caption explaining each step that is done in an almost child-like manner. It sort of points out how easy it is to find the information yourself rather than bothering someone else for help.

Here is a demo of what the website produces for a simple search I did: http://tinyurl.com/7hasnj

Here is the URL for the Let Me Google That For You Website: http://www.letmegooglethatforyou.com

Google Logo

I Hate RTFM

I regularly search the internet for solutions to problems and one of the things that really irritates me is people who give totally unhelpful and often times rude answers to people’s requests for help. Sure sometimes you come across a thread where someone asks a really “dumb” question but that doesn’t mean you should berate or insult the person by just saying something like RTFM (Read The Fu*king Manual) or some other totally unhelpful remark which doesn’t answer their question. The RTFM responses generally appear most often in the *NIX communities from what I have seen. If you don’t have anything nice to say then don’t say anything at all… an RTFM remark helps no one.

RTFM

And in case you were wondering… Here is a link to a web page which explains how to change the IP address in Red Hat Enterprise Linux 5 (RHEL 5) which happens to be the same way to change the IP address in CentOS.