“Internal Error 2739” When Trying to Install Adobe Photoshop CS3 in Windows Vista

Posted on Posted in General IT Info, Web Development

When trying to install Adobe Creative Suite 3 ( CS3 ) you may encounter the following error message:

Internal Error 2739

This error message occurs right after you run the setup program to install CS3. The problem is that a DLL file needs to be reregistered with Vista. To fix this error perform the following steps:

1. Open a command prompt but do so with administrative privileges. See this link on how to do this.

2. If you are running Windows Vista 32-bit, then ensure the command prompt is currently in the directory “C:\Windows\System32\” which should be the default starting location when you open the command prompt. If you are running Vista 64-bit, then run the following command to get to the correct directory:

cd ..\SysWow64

3. Type the following command in the command prompt window and then press ENTER:

regsvr32 jscript.dll
  • If the problem persists, then additionally run the command :
regsvr32 vbscript.dll

4. Try running the CS3 installer again. It should now work.

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